AlphaCert is passionate about making the complex simple for our customers and ensuring we add value. As part of our strategy to support our customers’ success, AlphaCert is delighted to announce the appointment of Stephen Dickens who joins as Head of Professional Services. This highlights a commitment to our customers and partners. Stephen is tasked with building on a successful track record of Professional Services to bring a leading data and management consulting capability offering a range of services to customers.
“One of the key areas that Stephen’s team will achieve for AlphaCert is the capability to support customers across a broad range of requirements, from technical support, business analysis and reporting tools creation through to overarching technical architecture consultancy. The team has a broad range of skills that can alleviate customer pain points. Scaling up this team in the current market will enhance AlphaCert’s ability to provide the best business outcomes for our customers.”
– Helen Marks, Chief Customer Officer
Stephen brings 30+ years of IT experience, 18+ years of industry experience in Consulting, People, Customer Engagement and a further 10 years of experience in leadership roles. Working closely with Phil Pietersen, CEO and Scott Taylor, COO, Stephen will drive the strategy, growth and direction of the Professional Services offering to expand AlphaCert capability to meet the wide variety of customer needs. The Professional Services team will expand to facilitate rapid growth for AlphaCert.
AlphaCert has extensive knowledge and expertise within the team around how investment data should be managed within a successful Investment Management Firm based on industry best practice – enabling us to support organisations that require additional capability to support company initiatives.
“Selling a great product is just one thing we can do for our customers, but it’s really about being able to offer them more. We want to be known for our talent. Working closely with the wider management team, we will drive customer engagements to build relationships and ensure excellent customer outcomes. Our success is based on delivery and delivering measurable business value”
– Stephen Dickens, Head of Professional Services
AlphaCert provides customers with trusted data which enables them to reduce timeframes, improve efficiencies and provides confidence in accurate data and risk management. Our Professional Services team assists customers in getting the best out of AlphaCerts and leverage best practice approach within the industry.
“It’s about opening up our offering to say, look, we understand that the investment data management field is complex and there are lots of nuances and we can help support you across the board with those needs by offering expert strategic, functional, and technical capabilities.”
– Phil Pietersen, Chief Executive Officer & Founder
We are always looking for great people at AlphaCert, so if you are interested in being part of a growing organisation with the opportunity to make your mark and shape the future, get in touch with Stephen.
AlphaCert is your single source of trusted, validated, enriched investment data – a data management platform made for investment management. Find out more on the Platform here.